Shipping policy
This Shipping Policy explains how orders are processed, shipped, and delivered by Style Safari by Sana.
1. Order Processing Time
- All orders are processed within 24–48 hours after confirmation
- Orders are not shipped on Sundays or public holidays
- During high-demand seasons, processing may take slightly longer
2. Delivery Time
- Standard delivery time within Pakistan is 3–7 business days
- Delivery time may vary depending on your city, courier service, or weather conditions
- Remote areas may take additional time
3. Shipping Coverage
- We currently ship across Pakistan nationwide
- For international shipping, customers must contact support for availability
4. Shipping Charges
- Shipping charges (if applicable) are calculated at checkout or confirmed before dispatch
- Cash on Delivery (COD) may include additional courier charges depending on location
5. Order Tracking
Once your order is dispatched:
- You will receive a tracking number via WhatsApp, SMS, or email
- You can track your order through the courier company’s tracking system
6. Delivery Issues
We are not responsible for delays caused by:
- Courier service disruptions
- Weather conditions
- Incorrect or incomplete address provided by the customer
If your order is delayed beyond expected time, please contact our support team.
7. Undeliverable Orders
Orders may be returned to us if:
- The customer provides an incorrect address
- The customer is unavailable for delivery
- The parcel is refused at delivery
Re-shipping charges may apply in such cases.
8. Contact Support
For any shipping-related questions, customers can reach out via our official social media pages or website contact form.